Building damage
Unsafe walls, ceilings, floors and structural elements assessed and made safe.
We're one experienced team to secure, repair and restore your property — day or night.
Send the essentials and we’ll call you back—usually within 30 minutes.
Fast action matters, but so does the finish. We stay accountable from the first temporary measure through to permanent reinstatement.
Unsafe walls, ceilings, floors and structural elements assessed and made safe.
Active leaks, storm damage, missing tiles and failed flat-roof coverings contained fast.
Trace, expose, dry and reinstate damaged areas with one accountable team.
Power loss, sparking outlets and failing fuse boxes — traced, made safe, and fixed properly.
Broken, cracked or blown-out glazing boarded and made weatherproof, with permanent replacement arranged fast.
No heating, no hot water or a suspected gas fault — isolated safely and fixed by Gas Safe engineers.
Recent projects
Our team has the expertise to bring your ideas to life. Check out our latest projects to see the standard of our work.



When a building is taking on water or becoming unsafe, you need decisions — not a directory of trades.
Call day or night. We ask a few quick questions to understand what's happened, how urgent it is, and whether anyone is at risk. Based on that, we tell you honestly what we can do and roughly when we can be there.
A competent tradesperson attends and inspects the damage in person — not just what's visible, but where it's likely to have spread. We explain what we've found in plain terms, confirm the charges up front, and agree the plan with you before anything starts.
Our first priority is stopping things getting worse. We contain water, isolate electrical or structural hazards, and weatherproof any exposed openings — sealing your property so it's safe and secure, whether or not the full repair happens the same day.
From drying out affected areas and stripping damaged materials, to the full permanent repair and finishing touches, we manage the whole job — keeping you updated at every stage until your property is back to how it should be.
No hidden charges. We confirm all costs before starting work.
£95–£150
Includes initial assessment and safety briefing. Applied to total bill if work proceeds.
£65/hr
Per tradesperson for emergency make-safe works. Minimum 2 hours charged.
+25%
Surcharge applies for call-outs between 6pm Friday and 8am Monday, plus UK bank holidays.
Note: We handle emergency structural stabilization, roof tarping, and make-safe repairs only. We do not handle cosmetic painting, minor renovations, or planned refurbishments.
Most call-outs across W3, W5, W7 and W13 are attended within a few hours of first contact, depending on the nature of the emergency and current job load. Life-safety issues (structural collapse risk, exposed wiring, major flooding) are always prioritised first.
Yes — a standard call-out fee applies to cover assessment and travel, and is separate from the cost of any repair work. This is standard practice across the trade. The fee is usually offset against the final invoice if you go ahead with the repair.
Typically yes, since it covers the time and expertise of attending and diagnosing the issue — even a same-day inspection with no follow-up work involves a technician's time and travel.
Yes, emergency response is available outside normal business hours. Out-of-hours, evening, and weekend visits usually carry a premium on top of standard daytime rates — this should be confirmed at the point of booking.
Yes. For anything beyond an initial temporary fix, a written estimate should be provided and agreed before work proceeds, so there are no surprises on the final bill.
Any reputable emergency building contractor should hold public liability insurance and, where relevant, trade-specific accreditation (e.g. Gas Safe for gas work, NICEIC/NAPIT for electrical work). Confirm current certification details before publishing this answer.
Generally: anything that risks further damage to the property, poses a safety hazard, or leaves the building insecure — for example an active leak, storm damage exposing the interior, a collapsed section of ceiling or wall, or exposed live wiring. Non-urgent cosmetic repairs can usually wait for a scheduled visit.
Many emergency builders provide a written damage report, photos, and a repair estimate that can be submitted to a home insurer. Confirm whether this is offered as standard before publishing.
Response is focused on Ealing, Acton, Hanwell and West Ealing, and the surrounding W3, W5, W7 and W13 postcodes.
Yes — this is standard for emergency work. The priority on the first visit is making the property safe and watertight/secure; permanent repairs are then scheduled once materials and access are arranged.
Yes — we board up broken or blown-out glazing the same visit and arrange permanent replacement, matching the original glass and frame specification where possible.
Yes — all gas work is carried out by Gas Safe registered engineers. If you smell gas, turn off the supply at the meter if safe, ventilate the property, and call the National Gas Emergency Service on 0800 111 999 before contacting us.
Follow these safety steps while waiting for our team to arrive.